Nova Scotia Prescription Monitoring Program

Manager - Nova Scotia Prescription Monitoring Program

Medavie Blue Cross

43 reviews


Dartmouth, NS

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Dartmouth, NS


For over 70 years, and across six provinces we've been a leading diversified health services partner for individuals, plan sponsors, plan advisors and governments across Canada. We are proud to be a not-for-profit organization committed to giving back to the communities where we live and work. We support the health and wellness of our employees and their families with various wellness programs and resources to support their personal and professional growth.

We're a team of 1,900 colleagues dedicated to collaboration, innovation, customer service, and committed to work-life balance, community involvement and career development which is why Medavie Blue Cross is recognized one of Canada’s 10 Most Admired Corporate Cultures.

Job Title:

Manager - Nova Scotia Prescription Monitoring Program

Department:Provincial Programs
Internal/External:Internal/ External
Employment Type:Full time, Permanent
Salary:Competitive Compensation
Reports To:Director
Closing Date:April 21, 2019

Position Summary

The Nova Scotia Prescription Monitoring Program operates under the direction of an independent Board of Directors and is funded by the Nova Scotia Department of Health and Wellness. Medavie Blue Cross administers the Program on behalf of the Nova Scotia Department of Health and Wellness. The legislated mandate of this program is to promote the appropriate use of, and reduce the abuse and misuse of, monitored drugs. To achieve this mandate, the Program and its staff undertake numerous activities, including but not limited to the following: collection and analysis of data on all prescriptions filled in Nova Scotia for monitored drugs, reporting and information sharing to various health care and community stakeholder groups, providing services to prescribers and pharmacists aimed at assisting them in the use of monitored drugs, participating in research, participating in educational sessions and presentations and broadly seeking out other opportunities to work with stakeholders towards the programs ultimate goal.

Reporting to the Director of Provincial Programs, the Program Manager oversees a broad array of daily operational responsibilities and assists the Board in meeting strategic objectives and oversees a broad array of daily operations. The position requires a high level of focus on public and stakeholder relations as well as strategic planning and execution. Some evening and weekend work is required.

Key Responsibilities

  • Providing direct leadership to members of the NSPMP team, ensuring consistent practices with other provincial programs business areas.

  • Overseeing all operations on a daily basis, ensuring that the Service Level Obligations are maintained.

  • Ensuring processes and procedures are in place for all program responsibilities and activities.

  • Working with both the Board of Directors and the Department of Health and Wellness in strategic planning and initiative execution.

  • Developing and maintaining strong professional relationships and communications with stakeholders, including but not limited to professional licensing authorities, law enforcement, community groups, professional education institutes, and other health industry groups.

  • Completing detailed presentations and educational sessions as arranged with or requested by partners.

  • Representing the NSPMP on provincial and national committees as required, related to the decrease of prescription drug abuse and other desired outcomes.

  • Overseeing the generation of professional materials related to the NSPMP, including bulletins, newsletters, presentations and other documentation.

Required Qualifications

Education: Post-secondary education focused on business, leadership or related areas

Work Experience: A minimum of 3 years demonstrable success in a leadership capacity related to the requirements of this position

Other Qualifications: Demonstrated learning agility, a results orientation, and exceptional people skills are essential. Experience moving from strategy, through planning and successful implementation of initiatives in an operational setting is also an asset. Knowledge of issues related to opioid use and management is considered an asset.

Leadership accountabilities

Values and Ethics: Fosters a climate of transparency, trust and respect with the employees and with key partners and stakeholders

Engagement: Recognizes opportunities to enhance outcomes through partnerships; Encourages open, constructive communication of diverse perspectives; Solicits input from and listens to employees, partners and stakeholders; Communicates business information with clarity and commitment to inspire and motivate staff by outlining how they contribute to the company’s success

People Management: Coaches, mentors and provides feedback on day-to-day operational issues ensuring staff have the tools and job specific skill sets to do their jobs; Implements rigorous human resource practices and fulfils obligations of human resource management accountabilities focusing on selecting the right staff, managing performance and difficult/unpleasant people issues and dismissing staff if required, providing input on salary reviews, motivating staff by focusing on employee engagement

Strategic Thinking: Develops annual business plans that operationalize the functional strategy and outlines what work needs to be done to meet the operating plan; Designs solutions to operational problems such as complex customer and staff issues outside routine guidelines and works to fix problems and get things back on track ASAP

Action Management: Manages unit workload through negotiating timelines, prudent resource planning and prioritizing; Follows through on the unit’s work plan from planning, implementing and monitoring to evaluating and reporting

Financial Management: Implements strategies to achieve operating efficiencies and value for money; Applies and monitors rigorous systems in financial planning, internal audit and evaluation

Customer Focus: Dedicated to meeting the expectations and requirements of internal and eternal customers; establishes and maintains effective relationships

Negotiating: Ability to negotiate skilfully in tough situations with both internal and external clients.

We would like to thank all candidates for expressing interest. Please note only those selected for interviews will be contacted.

Medavie Blue Cross is an equal opportunity employer.

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